TERMS AND CONDITIONS

BOOKING
Before making a reservation at Epik we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Epik and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.
By submitting a booking you confirm to us that you comply with these arrangements.

Once you have submitted your booking and personal details through www.epik.travel, you will receive a confirmation and pre- invoice of your booking via e-mail. Please note that all online bookings require payment of 20% of the total package price at the time of the booking.
If you prefer to pay for your booking with a bank transfer, please contact us in order to send you a complete information about our bank account
Booking services with Epik are available only to persons aged 18 years and older. By submitting a booking, you warrant and confirm to us that you comply with these arrangements.

For all Epik tours please notice that Compensation will not be payable to passengers if Epik is forced to cancel or in any way change passengers booking schedule due to force major which in this context is defined as government action or restraint,  threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or any other event beyond Epik control.

TERMS OF PAYMENT
Please note that all online bookings require payment of 50% of the total package price at the time of the booking. If the total price is less than $800 or booking occurs less than 30 days before your arrival date full payment is required.
You will be informed by e-mail when you need to pay the balance of your booking which is 30 days before your departure date.
All Prices quoted on Epik are in Dollars ($) and per person, unless otherwise specified. All payments and refunds are due in Dollars. Epik is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

CANCELLATION TERMS

Cancellation between 60 – 46 days before the date of beginning of the service: 25% of the total value of tour or service.

  • Cancellation between 45 – 31 days before the date of beginning of its service: 30% of the total value of tour.
  • Cancellation between 30 – 16 days before the date of beginning of its service: 50% of the total value of tour.
  • Cancellation after 15 days: 100% of the total value of tour.

RESPONSIBILITIES
EPIK. Acts directly as a travel agency with regard to the transportation and tourist operation, its responsibility limits to the terms of the airline companies and contracts of lodging in land.
EPIK. – is not responsible by medical delays, disadvantages, expenses or misfortunes of any class result of the total or partial negligence of third parties or causes outside our reach, the same that will have to be assumed by the passenger.
EPIK– is not responsible by damages or losses of personal objects and values.
EPIK– the right is reserved to replace the lodging or means of transport and to realize changes in the itinerary when is considered it necessary, pre precautionary the integrity of the passengers.
EPIK– it will not discriminate against any individual either by age, race, gender, sexual preference, religion, nationality or another reason.
The passenger, at the time of embarking in the trip, voluntarily accepts the awaited or unexpected risks that the same involves.
We recommend the passengers to obtain a travel and international medical insurance.